Account
Update your account, change your password, or request account deletion.
Open account settingsPlan & billing
Review usage, change your plan, or manage an active subscription.
Manage your planData controls
Clear locally stored search activity and review how Nosca handles data.
Open data controlsLoading & generation
See what Nosca is doing after you press send and what to try if progress stops.
Troubleshoot loadingLoading & generation
What happens after you press send
Nosca first reads your source, identifies the useful concepts, and prepares the first set of reels. The loading mark stays intentionally quiet while that work happens, and additional reels may continue generating after the feed opens.
- 01 · STARTING
Keep this tab open
Leave the tab open until the feed appears. Once a generation job has started, Nosca can usually reconnect to it if you return.
- 02 · PROCESSING
Some sources need longer
Large files, image-heavy PDFs, and longer videos take more work to read. Source availability and your connection can also affect the wait.
- 03 · RECOVERY
If progress appears stuck
Check your connection, reload the page once, then retry once if no feed or clear error appears. Avoid sending the same search repeatedly.
Documentation
Contact support
Still need a hand?
Email us with the address on your Nosca account and a short description of the issue. Do not send passwords, payment card details, or sensitive study material.
business.reelai@gmail.comFor copyright reports, use dmca@reelai.app.